Chicago Restaurants: Ranked support
Updated 26 September 2026
Short answers to the questions people ask most. If yours isn’t here, email work-with-nick@gmail.com.
How do I contact support?
Email work-with-nick@gmail.com. Include your device, iOS version and what you expected to see. If you have a GitHub account you can also open a public issue on GitHub; issues are public, so leave out personal information.
A restaurant’s information looks wrong. How do I fix it?
Email work-with-nick@gmail.com with the place’s name, address and what looks wrong. If the place is matched to the wrong records, or its name or address is off, we fix it in a future update. Inspection results themselves come from the City of Chicago, and the app shows what the City published.
I own a restaurant and disagree with its grade.
The grade is calculated automatically from City of Chicago inspections since January 2023, the same way for every place (here is the method). New inspections change it once they are in the City’s data and in an app update. We don’t change grades on request or for payment, but we do fix records matched to the wrong business.
Why doesn’t a place have a grade?
Either it has no pass, pass with conditions or fail on record since January 2023, or it is outside Chicago. Places in the rest of Illinois are map listings without inspection data.
Why can’t I find a restaurant?
Airports, stadiums and cafeterias are hidden by default; turn on “Include airports, stadiums, cafeterias & other non-restaurants” in the filters. Check that other filters, like hide chains or a grade, are off. A brand-new place may not be in the City’s records yet, or in this version of the app.
How current is the data?
This version includes City of Chicago inspection records through September 20, 2026. The data is built into the app, and newer records arrive with app updates.
“Near me” isn’t working.
Near me needs location access. Open Settings › Privacy & Security › Location Services › Chi Ranked and choose While Using the App. Location is optional, it stays on your device, and everything else works without it.
How do I delete my data?
There is nothing on any server to delete. Saved places live only on your device: unsave them in the app, or delete the app to remove everything.
Is there an Android or web version?
Not right now. The app is for iPhone and iPad.
I found a bug or have an idea.
Please email work-with-nick@gmail.com. Small app, short list, real chance it ships.
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